Healthy Conflict Process
Our Process
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Addressing Concerns or Accusations
When addressing concerns with KC Underground disciple-makers, we categorize our levels of engagement into Inquiry, Assessment, and Investigation for clarity and simplicity. These are not necessarily sequential steps—the process is flexible. For instance, in cases of illegal or predatory behavior, it may be necessary to bypass Inquiry and Assessment and move directly to an Investigation.
1. INQUIRY: A RELATIONAL AND INFORMAL APPROACH
This stage is more informal, focused on asking questions, listening carefully, and protecting reputations while assuming the best. The goal is to gain a full understanding of the situation with an open heart and mind, praying continually and staying attuned to the Holy Spirit.
Healthy Conflict Resolution Point Team members spend intentional time with the leaders involved and those bringing concerns to gain clarity.
Those involved are covered in intentional prayer and fasting throughout the process.
Relationships are prioritized and protected as we seek wisdom in navigating the situation.
2. ASSESSMENT: FORMALIZED REVIEW AND RESPONSE
If recurring concerns arise, the process moves into a more formal assessment based on gathered evidence.
The KC Underground Grievance Intake Form is used to document concerns.
A team of 2-3 Healthy Conflict Resolution Point Team members reviews and assesses the situation.
Assessing the Role of Trauma
In some cases, addressing accusations against leaders requires evaluating the impact of trauma to ensure a response that is wise, compassionate, and just. If complex trauma is involved, we strongly recommend that affected individuals meet with a trauma-certified therapist for a professional assessment.
KC Underground will fund the assessment.
The results remain private between the therapist and the individuals assessed. Those assessed are free to share as much or as little of the results as they feel comfortable. The KC Underground would want to help fund and support any next steps.
Creating an Assessment Summary
A formal assessment document is prepared, summarizing key observations, patterns, and recommendations. This document is read in person to those involved and may include:
A determination of the validity or dismissal of accusations.
The key scriptures and guidelines for the assessment process with greater detail here, including Titus 3 and the importance of 2-3 witnesses (1 Timothy 5).
A recommended pathway toward repentance, healing, and reconciliation, which may involve:
Intensive coaching with a Hub Support Team member.
Professional therapy and counseling.
Therapeutic intensives with trained professionals.
A sabbatical season for reflection and renewal.
Specific interventions designed to foster growth and transformation.
Constructive, Not Punitive
The goal is not punishment, but restoration. Instead of prosecution or punishment, we focus on addressing unhealthy patterns while providing resources and relationships that foster growth. This aligns with the KC Underground’s DNA of grace-filled accountability.
If the leader receives the assessment summary well, the recommended plan is put in place with regular support. The hope is that they embrace repentance and reconciliation with passion and humility.
3. INVESTIGATION: WHEN IMMEDIATE ACTION IS REQUIRED
Unlike an assessment, an investigation is launched in cases of serious allegations requiring immediate action, such as:
Abuse (physical, emotional, spiritual, or sexual)
Illegal activity
Predatory behavior
Corruption
Investigations are fact-finding processes designed to confirm or refute allegations through:
Gathering detailed evidence
Conducting interviews
Reviewing relevant documents and policies
If necessary, an independent investigation may be conducted by external professionals to ensure fairness and transparency.
Outcomes of an Investigation
If misconduct is confirmed, appropriate action is taken—which may include censure, removal from leadership, or termination. The goal is always justice, protection, and the integrity of the Kingdom mission.
Final Thoughts
The KC Underground is committed to truth, grace, and restoration. Our hope is that every leader, microchurch, and disciple in our network thrives in a culture of humility, accountability, and Christlike love.
When conflict arises, we move toward one another in faith, trusting that through prayer, wise counsel, and Spirit-led discernment, reconciliation and renewal are always possible.
SUMMARY OF THE ASSESSMENT PROCESS
Documentation of the accusations: Grievance Intake Form will be utilized to document grievances. These will be evaluated by 2-3 members of the Healthy Conflict Resolution Point Team for validity and credibility. Verify as much as possible the facts. Protect the reputation of the accused elder during this process.
Assessment: Determine if there is a concerning pattern of behavior that is unseen and unaddressed. Determine the severity of the issue and its consequences. If this is predatory and abusive behavior, steps will be taken to protect the community from additional harm. In some cases, the issue falls below that level; in that case, we can proceed with the first warning. Two other elders will go to offer the warning.
If valid, address this directly with the person: Everyone is invited to review this document and commit together to the principles outlined above. The two elders will present their concerns and the vetted information, allowing the accused elder to respond. They will listen carefully and discern.
Identify clear next steps, establish support and accountability: Agree to a season of time to allow for the work of repentance.
Wait for the fruit of repentance. Remain relationally connected: If no clear demonstration of repentance is apparent, and the issue continues, proceed to a second warning.
Second warning: Assessment of why no new fruit of repentance has been demonstrated. Reassess next steps, establish support and accountability. Agree to a season of time to allow for the work of repentance. Clarify that this is the second warning. If no clear demonstration of repentance is apparent, and the issue continues, proceed to the next step.
Pruning from community. If the person was a leader: Assess how to best support the network of disciple-makers and microchurches under their leadership. Develop a clear plan and communicate to the Collective what is happening and why, along with steps to grieve the loss and move forward. First, prioritize the protection, flourishing, and healing of those who have been wounded. Secondly, seek the flourishing and healing of the leader to the extent they allow within the KC Underground community, with a focus on their restoration if possible. However, we also recognize that in some cases, it may be wise to remove restoration as the “end game,” so that the primary motive for moving forward is genuine repentance and transformation, not merely regaining a position as a leader.
ADDENDUM: TRAUMA SENSITIVE RECONCILIATION AND CONSIDERATIONS
To guide the KC Underground in helping victims of spiritual abuse walk through their trauma and reconcile with those they’ve hurt because of it, a combination of biblical principles and trauma-sensitive practices can create a supportive framework. Here’s a step-by-step guide, incorporating spiritual and relational tools, as well as healthy boundaries:
Commit to Healing and Reconciliation as a Community
Scripture Focus: Ephesians 4:1-6 calls for humility, gentleness, patience, and love to maintain the unity of the Spirit. This passage encourages both individuals and the church to engage in the healing process with grace, patience, and intentionality.
Practice:Gentle Protectors: Embrace the idea of becoming “gentle protectors,” creating an environment of shalom, where emotional regulation, compassion, and relational integrity guide the healing and reconciliation process.
Third-Party Mediation: Begin with mediated sessions to ensure emotional safety, providing a non-anxious presence where both parties feel heard and protected.
Create a Safe Space for Healing
Scripture Focus: Matthew 18:15-17 emphasizes addressing conflict directly and respectfully, while Titus 3:1-7 reminds us to avoid quarrels and show courtesy to everyone.
Practice:
Establish Healthy Boundaries: Encourage both parties to engage first in individual healing through counseling or spiritual direction before attempting reconciliation. Set clear limits on personal interaction, perhaps through a no contact period for reflection and healing.
Mediated Communication Only: Limit face-to-face meetings until emotional healing has progressed. Use indirect communication, like written letters or mediated sessions, where a neutral party can moderate.
Address Trauma Before Reconciliation
Scripture Focus: Ephesians 4:29 encourages using words to build up and avoid unwholesome talk. This is essential in trauma recovery, as victims may struggle with trust.
Practice:
Individual Trauma Work: Encourage trauma recovery therapy for both parties, allowing them to process their abuse before working on their relational conflict. Victims of spiritual abuse need space to rebuild trust, especially after manipulation or misuse of authority.
Clear Emotional Boundaries: Implement time limits on discussions, safe words, and mediator-enforced ground rules during reconciliation efforts to prevent triggering and ensure the conversation remains constructive.
Encourage Spouses to Participate on Their Own Terms Scripture Focus: Just as Jesus extended compassion to tax collectors (Matthew 18:17), extend flexibility and grace to spouses who may not be ready to engage.
Practice:
Respect Spousal Boundaries: If spouses are wary of face-to-face meetings, allow them to participate at a distance, providing emotional support without forcing them into uncomfortable interactions. Separate meetings for couples can also allow for honest dialogue without pressure.
Maintain Relational Boundaries to Avoid Harm Scripture Focus: Matthew 18 provides a structured approach to conflict resolution. Keeping interactions private and respectful helps avoid public escalation.
Practice:
Private Conversations Only: Keep all reconciliation discussions in private, mediated settings, avoiding public forums or group mediation that could further harm or expose vulnerable parties.
No Gossip Policy: Both individuals and their spouses must agree to refrain from gossiping about the conflict to others, avoiding escalating tensions. This includes careful use of social media and involving only those who are directly part of the resolution process.
Set Realistic Expectations for Reconciliation Scripture Focus: Titus 3:1-7 stresses the importance of avoiding quarrels and being gentle. Realistic expectations allow for progress without forcing premature reconciliation.
Practice:
Clarify Purpose and Boundaries: Ensure both parties understand that reconciliation is a process, and that full relational restoration may take time. It’s okay if the goal for now is peaceful coexistence rather than immediate reconciliation.
Gradual Steps: Break the process into manageable steps. Start by clarifying misunderstandings and addressing specific hurts before moving on to broader reconciliation efforts.
Provide a Path for Ongoing Accountability Scripture Focus: 1 Timothy 5:19-20 emphasizes the importance of addressing sin and maintaining accountability. Similarly, ensuring that both parties are held accountable for their growth and reconciliation efforts is crucial.
Practice:
Set Accountability Measures: After the initial reconciliation efforts, check in regularly with both parties to ensure that healing continues. Encourage ongoing counseling, discipleship, or spiritual direction to help them stay on the path of restoration.
Revisit Boundaries as Needed: Be prepared to adjust boundaries if further conflict or emotional difficulties arise, maintaining flexibility to meet the changing needs of both individuals.
CONCLUSION
Walking victims of spiritual abuse through trauma and reconciliation requires sensitivity, patience, and intentional support. By implementing clear boundaries, promoting individual healing, and ensuring that both victims feel safe and heard, the KC Underground can facilitate a healthy path toward reconciliation. Through prayer, mediation, and biblical principles, this guide can help foster healing and unity in a way that honors Christ and supports the wounded.